Privacy Policy

Effective Date: 07/01/1987

CyberSmart Institute (“we,” “our,” or “us”) is committed to protecting your privacy in compliance with the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cybersmartinstitute.com or use our services. Please read this policy carefully to understand how we handle your data and your rights.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

When you register for our courses, sign up for newsletters, or contact us, we may collect:

• Name (parent/guardian’s name if registering a child under 16)
• Email address
• Phone number (optional)
• Billing address and payment information
• Date of birth (for age verification of students)

1.2 Non-Personal Information

We automatically collect certain data when you visit our site, such as:

• IP address
• Browser type and version
• Device type and operating system
• Referring website or search terms
• Pages viewed, time spent on site, and other usage data

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience.
• Track website usage for analytics.
• Manage preferences and remember user settings.

You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your data to:

• Provide, manage, and improve our courses and services.
• Process course registrations and payments.
• Communicate important updates, such as course schedules or changes.
• Send promotional materials and newsletters (with your consent).
• Respond to inquiries or provide customer support.
• Analyze website usage to improve functionality.

For students aged 11–16, we collect and use data solely for educational purposes and communication with parents or guardians.

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information in the following circumstances:

• Service Providers: For payment processing, email delivery, or website hosting.
• Legal Compliance: When required by law or to protect our legal rights.

4. Rights Under EU and UK Laws

As a user in the EU or UK, you have the following rights:

• Access and Portability: Request a copy of your data in a structured, electronic format.
• Correction: Update or correct inaccurate information.
• Deletion: Request the deletion of your personal data, subject to legal obligations.
• Restriction: Request that we limit the processing of your data.
• Objection: Object to the processing of your data for certain purposes, such as direct marketing.
• Withdraw Consent: Withdraw your consent for data processing at any time.

To exercise these rights, please contact us at cybersmartinstitute@gmail.com.

For children under 16 years old, parents or guardians must exercise these rights on their behalf.

5. Protecting Children’s Privacy

Our services are designed for students aged 11 and older. We collect data from children only with parental or guardian consent in compliance with GDPR and UK laws.

For children aged 11–16, the following practices apply:

• Parents or guardians must provide consent during registration.
• Data collected is limited to what is necessary for educational purposes, such as course participation and communication.
• We do not use children’s data for marketing purposes without parental consent.

If you believe we have collected data from a child under 11 without proper consent, please contact us at [insert email address], and we will delete the data promptly.

6. How We Protect Your Information

We implement robust security measures to protect your data:

• SSL encryption for secure data transmission.
• Access controls to prevent unauthorized access.
• Regular monitoring for vulnerabilities and potential threats.

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes outlined in this policy.
• Comply with legal and contractual obligations.

For children, we delete data when no longer needed for educational purposes or upon request by the parent or guardian.

8. Cookies and Consent

We use cookies to improve user experience and analyze site performance.

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Help us improve site performance (used with consent).

Users in the EU and UK will be prompted to provide consent for non-essential cookies when they first visit the site.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Email: cybersmartinstitute@gmail.com